The hotel offers amenities for your comfortable stay and unforgettable experiences
Beautiful & Clean!
“My room was not only stunning but also spotless and comfortable, making my stay incredibly enjoyable.” view full review
Perfect Mini-Kitchen!
“Having a mini-kitchen allowed me to prepare breakfast each morning, which enhanced my experience immensely.” view full review
Lush Garden Retreat
“The garden behind the hotel was a tranquil oasis; I loved napping there surrounded by nature.” view full review
Spacious Suite
“The one-bedroom suite was spacious enough for our family, providing a cozy setting to relax and unwind.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
VIP check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Tours/Ticket assistance
Business
Fax/Photocopying
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Sun terrace
Garden area
Shallow end
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
411 William Street,
Key West,
Florida,
United States,
33040,
Florida
Map view
411 William Street,
Key West,
Florida,
United States,
33040,
Florida
City landmarks
Square
Mallory Square
1.1
km
Duval Street
Duval Street
670 m
Museum
The Ernest Hemingway Home and Museum
1.2
km
Museum
Truman Little White House
1.0
km
cnr South & Whitehead Sts
Southernmost Point
1.7
km
Truman Waterfront On The Western Edge of Key West
USCGC Ingham Maritime Museum
1.6
km
Cemetery
Key West Cemetery
640 m
Nature reserve
Key West Butterfly and Nature Conservatory
1.6
km
Aquarium
Key West Aquarium
1.0
km
Museum
Key West Shipwreck Treasure Museum
1.0
km
Monument
Southernmost Point of the Continental US
1.8
km
Event hall
San Carlos Institute Casa Cuba
670 m
Museum
Ripley's Believe It or Not
900 m
Garden
Audubon House and Tropical Gardens
890 m
Museum
Mel Fisher Maritime Heritage Museum
930 m
Church
Saint Mary Star of the Sea
940 m
Mallory Square between Whitehead and Wall sts.
Memorial Sculpture Garden
1.0
km
Square
Key West-Florida Keys Historical Military Memorial
800 m
Museum
Florida Keys Eco-Discovery Center
1.5
km
938 Whitehead St
Key West Lighthouse and Keeper's Quarters Museum
1.3
km
Nearby
Garden
Nancy Forrester's Secret Garden
300 m
511 Caroline St
Curry Mansion
590 m
Gallery
The Studios of Key West
310 m
490 Whitehead St
US 1 Mile Marker 0
210 m
Church
Saint Paul's Episcopal Church of Key West
210 m
534 Fleming St
KEPart Studio-Gallery
320 m
Gallery
7 Artists & Friends Gallery
400 m
Museum
Turtle Cannery Museum
390 m
322 Duval St
The Oldest House
560 m
Gallery
Gallery on Greene
410 m
Restaurants
Harpoon Harry's
330 m
832 Caroline Street
Bien
430 m
1000 Eaton St
Old Town Bakery
320 m
930 Eaton St
China Garden West Downtown
370 m
531 Fleming St
Fisherman's Cafe
1.2
km
205 Elizabeth St Unit D
5 Brothers Grocery & Sandwich Shop
530 m
930 Southard St
Duetto Pizza & Gelato
660 m
540 Greene St Suite #1
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.2
Location
8.7
Service
7.5
Dining
7.3
Guest reviews
7.8/10
based on 6 reviews
4.5/5
based on 1310 reviews
9.1
9.1/10 based on 719 reviews
#26 of 79 B&Bs / Inns in Key West based on Tripadvisor
Betty
United States,
April
2024
8.2/10
The Island City House is a charming hotel with spacious and accommodating rooms boasting a great Key West vibe, despite some noise from traffic and slight mustiness. The service is incredibly friendly and helpful, allowing guests to store luggage after check-out. The location couldn't be better, offering a lovely setting close to local attractions. The dining options, while fresh, may not always align with what is advertised. The facilities include beautiful tropical plants, water features, a sauna, and a pool.
Rooms
8.0
The rooms were clean, spacious, and had a great Key West vibe to them.
Service
9.0
The service was incredibly kind and accommodating, with the staff even allowing us to keep our luggage after check-out.
Location
9.0
The location is fantastic, high in Key West, surrounded by huge tropical plants, water features, sauna, and pool. It's quiet yet close to local restaurants, marina, and shops.
Dining
7.0
The dining experience, though offering fresh salads, may not always provide what is marked in the voucher.
Facilities
8.0
The hotel facilities include beautiful tropical landscaping, a sauna, and a pool.
Theodore
United States,
March
2024
8.2/10
My stay at the hotel was fantastic! The rooms felt like a one-bedroom apartment, spacious, and well-equipped, and the pool was just what I needed to cool off in the heat. However, the cleaning service was a bit lacking in attention to detail. The location was perfect, close to all the main attractions, but the allocation of rooms was a bit off despite booking well in advance.
Rooms
9.0
The rooms were like a one-bedroom apartment - spacious and well-equipped.
Service
7.0
The service responded promptly to my pre-visit inquiries, but the cleaning service was not as thorough as expected.
Location
8.0
The location was super convenient, within walking distance to everything, but the room allocation was not as expected even after booking in advance.
Dining
8.0
Although meals were not provided anymore as per the voucher, the nearby dining options like the Old Town Bakery were great.
Facilities
9.0
The verdant gardens and the pool were fantastic amenities available at the hotel.
Gerry
United Kingdom,
January
2024
7.4/10
The hotel is cozy and suitable for a short stay, featuring rooms with sitting areas, separate bedrooms, and full kitchens. However, it may not be ideal for those with mobility issues due to the lack of an elevator and slightly uneven brick pathways.
Rooms
8.0
My king suite with a queen sofa bed in the living room, full kitchen, dining area, and very large bathroom was cozy and perfect for a short stay.
Service
7.0
The staff was extremely helpful and knowledgeable about Key West, but I was a bit disappointed when they didn't provide an extra roll of toilet paper when we ran out in our unit.
Location
9.0
The location is great, within walking distance to Duval Street, Mallory Square, and the meeting point for water adventure tours. Just keep in mind that it's on a hill.
Dining
6.0
The dining experience wasn't necessary for me as they left free water and snacks every day. However, the $5 voucher per person at a bakery could have been more appealing.
Facilities
7.0
The hotel provides basic facilities for a short stay.
Ryan
United Kingdom,
December
2023
8.4/10
I absolutely loved my stay at the hotel! The rooms were incredibly clean and beautiful, and the patio offered lots of private space, perfect for relaxing anytime. The location was superb, just a few minutes from the waterfront and amazing restaurants, with beautifully maintained grounds and a relaxing pool area. The service was outstanding, with extra coffee provided by kind staff. However, housekeeping missed some details, and there was no apology for inconveniences. Overall, a wonderful experience with a few minor hiccups.
Rooms
9.0
The rooms inside suite 13 were very clean and beautiful, meeting all our expectations.
Service
7.0
The staff was incredibly kind, and the location was perfect. However, there were some issues with housekeeping not fulfilling all tasks.
Location
9.0
The location was super nice, just a short walk to everywhere, and the grounds were beautifully maintained.
Dining
8.0
Dining options are within easy walking distance of many great restaurants, but there were discrepancies with what was marked in the voucher.
Facilities
9.0
The facilities were beautiful with lush foliage and a relaxing pool area.
Patrick
United States,
August
2023
7.6/10
My stay at the hotel was a mixed experience. The rooms were spacious and accommodating, but I faced issues with availability and the pricing was on the higher side. The service was hit or miss, with some staff members being kind and welcoming while others lacked attention to detail. The location was truly amazing, close to all the attractions, but the neighborhood felt a bit mixed. Despite some drawbacks, the pool area was wonderfully relaxing.
Rooms
7.0
Even though the rooms were described as spacious and accommodating, I faced availability issues which made my stay a bit inconvenient. The pricing also seemed on the higher side.
Service
6.0
The service was a mix of kindness and lapses. While some staff members were incredibly kind and welcoming, others lacked attention to detail, which affected the overall experience.
Location
9.0
I must say the location was truly amazing, with easy access to Duval and the waterfront, making it a convenient spot for exploring the area. However, the neighborhood felt a bit mixed.
Dining
8.0
I didn't feel the need to try the dining options as there were free water and snacks provided daily. Although within walking distance to great restaurants, the on-site dining seemed unnecessary.
Facilities
8.0
The grounds were beautifully maintained, and the pool area was very relaxing, providing a nice retreat after a day of exploring. However, some elements could use improvement.
Alasdair
United Kingdom,
June
2023
8.0/10
The hotel offers spacious and clean rooms with a quiet casual setting. While the lighting could be brighter, the overall stay was comfortable and pleasant. The service was friendly and responsive, enhancing the enjoyable experience. The tropical oasis feel of the well-landscaped location adds to the charm, although it may not be ideal for those looking for a modern atmosphere. The dining options nearby are convenient, though the on-site dining could be improved. Overall, a good value for money stay with some room for enhancement.
Rooms
8.0
The spacious and clean rooms provided a quiet casual setting.
Service
9.0
The service was friendly and responsive, making our stay enjoyable.
Location
8.0
The well-landscaped location has a tropical oasis feel, perfect for sightseeing and exploring the area.
Dining
7.0
Convenient dining options nearby, but on-site dining could be improved for a more satisfying experience.
Facilities
8.0
The facilities provided added convenience throughout our stay.
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